Occidental Grand Xcaret All Inclusive Hotel, Los Dos Compadres ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

View all

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Los Dos Compadres 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.8 mi

Cancun (CUN) 39.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

During my stay, I truly enjoyed the variety of food options available, especially at the Beach Club restaurant. The seafood chef Feliciano prepared fantastic meals that were lovely and made my dining experience very special. I was particularly impressed by the care and attention that the staff provided, making sure we had everything we needed. The dessert options were also good, adding to the overall enjoyable culinary experience.

Evelyn123. Canada, 2024-03-10Read full review on

Relaxing Spa Experience

I had a fantastic massage at the hotel spa, which truly helped me unwind. Ada, the therapist, was excellent and made my experience truly nice. The whole spa atmosphere was peaceful and inviting, allowing me to relax completely after a long day of activities at the resort. I highly recommend booking a treatment here for anyone looking to indulge during their stay.

Christina89. United Kingdom, 2024-04-21Read full review on

Comfortable and Clean Rooms

I found my room to be exceptionally clean and well-kept. It had all the essential features I needed for a comfortable stay, including a cozy bed and a spacious living area. The maid service was consistently excellent, ensuring I felt at home throughout my entire visit. I appreciated the daily turn-down service, which made my experience feel even more special.

JohnDoe1992. Australia, 2024-05-30Read full review on

Clean and Functional Bathroom

The bathroom in my room was very clean and functional, providing all the amenities I needed. I appreciated the spacious shower and the quality toiletries provided. After a long day of exploring, coming back to such a comfortable bathroom contributed to my overall relaxation and enjoyment during my stay at the resort.

NigelClark55. USA, 2024-06-15Read full review on

What’s included

General

Wi-Fi
Parking
Concierge desk
Currency exchange
ATM/Cash machine
Gift/Newsstand
Beauty salon

Sports & Fitness

Exercise gym
Tennis court

Guest Parking

Refrigerator

Services

Valet parking
Laundry
Dry cleaning

Dining

Restaurant

Business

Business centre

Children

Kids club

Spa & Leisure

Outdoor swimming pool
Health club
Sauna
Jacuzzi

Room features

Air conditioning
Mini-bar
Balcony
In-room desk
Ironing facilities

Bathroom

Bathtub shower combination
Hair dryer

Self-catering

Refrigerator

Media

Cable/ Satellite television
AM/FM alarm clock

Location

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

Map view

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

City landmarks

Park

Xenses

4300 ft

Amusement Park

Xplor Park

1.0 mi

Amusement Park

Delphinus Riviera Maya

2100 ft

Km 285

Emotions Native Park

5300 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2.1 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.2 mi

Carretera 109

Cenote Calavera

2.6 mi

Beach

Playacar Beach

2.5 mi

Mall

City Club

2.6 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2.6 mi

Mall

Starbucks

2.7 mi

Park

Xel-Ha Park

2.7 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

3.0 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3.0 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

3.1 mi

Zona Arqueologica Playa del Carmen

3.4 mi

152 Calle Quinta Avenida

Quinta Avenida

4.0 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3.7 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

3.7 mi

5ta Avenida

Galeria de Arte 5ta Avenida

3.8 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

3.8 mi

Museum

Museo Frida Kahlo Playa Del Carmen

4.0 mi

Museum

3D Museum of Wonders

4.0 mi

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

3.9 mi

Church

Nuestra Senora del Carmen Catholic Church

4.1 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

4.3 mi

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

4.3 mi

Cave

Rio Secreto

29.3 mi

Nearby

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

200 ft

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

300 ft

Restaurants

Xin Gao

2600 ft

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

7.4

Location

8.4

Service

7.0

Dining

5.8

Eugene

United States, January 2025

6.6/10

I had a decent stay overall, as we checked in quickly and the beach was nice even if it was man-made. The food was hit or miss, with the beach buffet not impressing me, but other restaurants were better. The drinks were average, and I appreciated that we could bring our own liquor. However, I was disappointed in some service aspects and pool access for friends. It’s a family-oriented resort, which is something I didn’t realize until after booking, but it worked out fine for us.

Rooms

7.0

The rooms were adequate for a family stay, offering comfortable beds and decent amenities.

Service

7.0

Most staff were friendly, though some took a while to warm up, which was a bit off-putting.

Location

6.0

The location is interesting, set in a jungle environment with some wildlife, but the beach area was quite small and had a lot of seaweed during my stay.

Dining

6.0

The dining experience was mixed, with the main buffet and some restaurants serving good meals, but the beach buffet and some specific dishes were disappointing.

Facilities

7.0

The facilities, especially the pool areas, were nice, but it was frustrating to secure chairs since people would reserve them without using them.

Amy

United States, January 2025

7.2/10

This resort offers beautiful grounds with lots of wildlife and a great location near Xcaret park. While the food was pretty standard and could be improved, the pool areas were enjoyable but a bit crowded. The service left something to be desired, particularly during busy times, which impacted the overall experience.

Rooms

7.0

Our room was generally clean, but showing signs of age with a few minor issues.

Service

6.0

Service was inconsistent, with some staff being friendly, but overall it felt lacking at times.

Location

9.0

The resort is nestled in a stunning tropical setting, surrounded by wildlife and near the eco-park, making it an ideal spot.

Dining

6.0

Dining options were varied, but the quality of food was average; breakfast was the highlight with plenty of choices.

Facilities

8.0

The facilities were well maintained with nice pools and plenty of activities, although chair availability was an issue.

Benjamin

United States, January 2025

8.6/10

I had a wonderful time at this resort, nestled in the jungle with abundant wildlife and beautiful surroundings. The rooms were spacious and comfortable, and the staff went above and beyond to meet our needs. However, there were not enough lounge chairs by the pool and beach for everyone, which was a bit disappointing. Overall, the experience was fantastic, especially with the proximity to Xcaret park.

Rooms

9.0

The rooms were spacious and beautifully decorated, with a comfy bed and a nice balcony. I felt like I got great value for the price.

Service

9.0

The staff was attentive and helpful, always greeting us with a smile and offering assistance when needed.

Location

10.0

The resort's location is stunning, surrounded by nature with wild animals roaming freely. It's conveniently located right next to Xcaret park.

Dining

7.0

Dining options were decent with a good variety at the buffets, but I wish there were more late-night food options included in the all-inclusive package.

Facilities

8.0

The facilities were well-maintained, with beautiful pools and plenty of activities. A bit more seating would be beneficial.

Chris

United States, October 2024

6.8/10

I had a mixed experience at this resort. The rooms were clean and comfortable with great amenities, and the pool area was lovely. However, the dining options were lacking in variety and quality. The service was somewhat hit or miss, and despite the beautiful setting, I found some aspects disappointing regarding food and room service. Overall, it had its highlights but needs improvement in several areas.

Rooms

7.0

The room was spacious, clean, and comfortable, with air conditioning and a nice balcony to enjoy the morning. However, the bathroom needed some updates.

Service

6.0

Service was inconsistent; while some staff were accommodating and friendly, there were times I had to chase down a maid for supplies.

Location

8.0

The resort is beautifully located in a jungle-like setting right next to the beach, offering a peaceful atmosphere, though the surroundings could have more attractions.

Dining

5.0

Dining options were quite limited, with the buffet often lacking appeal; however, some a la carte restaurants, like the steakhouse, were enjoyable.

Facilities

8.0

The pool area was well maintained with plenty of chairs available, and there were lots of activities, but I felt there could be more variety.

Joseph

United States, October 2024

7.0/10

This resort offers a mix of natural beauty and fun activities, making it a memorable spot for vacationing. The friendly staff and great wildlife around the grounds were definite highlights, but the dining experience fell short for some guests, especially regarding kid-friendly options. The location is fantastic for those wanting easy access to nearby attractions, but some operational issues impacted the overall experience. Overall, it was a fun trip with potential for improvements.

Rooms

7.0

The rooms were clean, but I found them to be a bit dated and could use some upgrades. The beds were comfy, which helped us relax after busy days.

Service

7.0

The staff were incredibly friendly and accommodating, especially Roman in the buffet who kept us laughing, but the service at times was inconsistent, particularly when it came to food orders.

Location

9.0

The resort is set in beautiful surroundings, nestled in a jungle with diverse wildlife like howler monkeys and iguanas, really enhancing the experience.

Dining

5.0

While the buffet had a wide selection, I found the quality of the food to be hit or miss. I was disappointed that kid-friendly options were quite limited, making it tough for my younger family members to find something they liked.

Facilities

7.0

The resort had a great adults-only pool area which became our favorite spot. However, the layout was confusing with long pathways that detracted from the overall flow.